Offshore services have become increasingly a choice for all the businesses which are seeking cost efficiency, access to cost-effective resources, and around-the-clock operations.
This FAQ section shall address the most basic questions, costing, technologies used, support and maintenance and team to help you understand how offshore services work and are tailored to meet business needs. If you’re seeking answers for your offshore solutions then go through this section of FAQ.
How does the offshore development process work?
What are the benefits of choosing offshore development?
Do you sign a Non-Disclosure Agreement (NDA) for projects?
What's the typical response time and duration of the onboarding process?
Can I scale the team up or grounded based on project requirements?
How do you handle clients with various time zone?
What happens if I want to terminate the project before completion?
Do you offer a trial period for your offshore services?
How do you handle cultural differences in a global working environment?
What are the steps to get started with your offshore development services?
What are the certifications your organization has?
Can I visit your office or take my offshore team for business trips?
Do you have any clients testimonials?
Whom can I contact for further discussion?
For what duration can I hire resources?
Do you have an office in the US?
In our dedicated resource agreement, can we use your US office address?
What is the cost of hiring a dedicated offshore development team?
How do you ensure offshore projects stay within budget?
What is the cost of hiring a developer?
Do your terms include a price hike after a year of hiring a developer?
Could you explain how your billing system works?
If a developer completes their work ahead of schedule, how should additional hours be handled?
Do you offer any low-cost resource options, such as junior-level or mid-level?
Will there be any hidden cost if I decide to stop working with your offshore team?
Can you assist with technology migration and system upgrades?
Which type of programming languages do you work on?
What coding languages and best practices do your developers follow?
What are the qualifications your resources hold?
Who decides the roadmap of your technical team?
How do you mitigate the risk of losing a client's work from the developer's PC in the event of a PC crash?
Who is responsible for testing the work completed by the developer?
What tools or systems will your developers use to maintain their organization?
What development methodologies have your devs worked on?
Is it possible to hire a developer for codebase validation and analysis with recommendations for improvements?
What measures do you take to insure data security and confidentiality?
How do you handle project management and ensure timely delivery?
Do you provide post-development support and maintenance?
What are the legal implications of outsourcing work offshore?
What is your policy for intellectual property rights when developing software?
How will I communicate with the resources?
What is your cancellation/refund policy?
Do you givepost-development support and conservation?
Is there an option of replacement in case of dissatisfaction with any resource or team?
What will happen if I have any issues with the resource I am working with?
Will it be possible to extend the contract with the resource?
Do you offer a buy-out option for your developer?
How do you ensure that the developer does not leave SMARTnCODE while working on a client's project?
Can I hire developers on a flexible basis?
What if I am not satisfied with the performance of a team member?
How do you ensure seamless integration with our in-house team?
Can your offshore teams work during my business hours?
How do I ensure alignment of the offshore team with my business goals?
Can I get a list of all your resources, their qualifications, and experience?
How can I benefit by working with SMARTnCODE?
Can I interview the resources before hiring them?
How will I ensure that your developer is only working on my project?
In order to see the past work and code of your developers, are you open to showing their GIT repo?
How can you plan for the unavailability of a developer due to unforeseen circumstances, such as illness, during a critical launch?
How do you ensure that the developer does not use the libraries, code, or business logic of our project on other clients’ projects?
Can your developers work on any industry vertical even if they lack experience in that field?
How does the offshore development process work?
What are the benefits of choosing offshore development?
Do you sign a Non-Disclosure Agreement (NDA) for projects?
What's the typical response time and duration of the onboarding process?
Can I scale the team up or grounded based on project requirements?
How do you handle clients with various time zone?
What happens if I want to terminate the project before completion?
Do you offer a trial period for your offshore services?
How do you handle cultural differences in a global working environment?
What are the steps to get started with your offshore development services?
What are the certifications your organization has?
Can I visit your office or take my offshore team for business trips?
Do you have any clients testimonials?
Whom can I contact for further discussion?
For what duration can I hire resources?
Do you have an office in the US?
In our dedicated resource agreement, can we use your US office address?
What is the cost of hiring a dedicated offshore development team?
How do you ensure offshore projects stay within budget?
Do you sign a Non-disclosure Agreement (NDA) for my project?
What is the cost of hiring a developer?
Do your terms include a price hike after a year of hiring a developer?
Could you explain how your billing system works?
If a developer completes their work ahead of schedule, how should additional hours be handled?
Do you offer any low-cost resource options, such as junior-level or mid-level?
Will there be any hidden cost if I decide to stop working with your offshore team?
Can you assist with technology migration and system upgrades?
Which type of programming languages do you work on?
What coding languages and best practices do your developers follow?
What are the qualifications your resources hold?
Who decides the roadmap of your technical team?
How do you mitigate the risk of losing a client's work from the developer's PC in the event of a PC crash?
Who is responsible for testing the work completed by the developer?
What tools or systems will your developers use to maintain their organization?
What development methodologies have your devs worked on?
Is it possible to hire a developer for codebase validation and analysis with recommendations for improvements?
What measures do you take to insure data security and confidentiality?
How do you handle project management and ensure timely delivery?
Do you provide post-development support and maintenance?
What are the legal implications of outsourcing work offshore?
What is your policy for intellectual property rights when developing software?
How will I communicate with the resources?
What is your cancellation/refund policy?
Do you givepost-development support and conservation?
Is there an option of replacement in case of dissatisfaction with any resource or team?
What will happen if I have any issues with the resource I am working with?
Will it be possible to extend the contract with the resource?
Do you offer a buy-out option for your developer?
How do you ensure that the developer does not leave SMARTnCODE while working on a client's project?
Can I hire developers on a flexible basis?
What if I am not satisfied with the performance of a team member?
How do you ensure seamless integration with our in-house team?
Can your offshore teams work during my business hours?
How do I ensure alignment of the offshore team with my business goals?
Can I get a list of all your resources, their qualifications, and experience?
How can I benefit by working with SMARTnCODE?
Can I interview the resources before hiring them?
How will I ensure that your developer is only working on my project?
In order to see the past work and code of your developers, are you open to showing their GIT repo?
How can you plan for the unavailability of a developer due to unforeseen circumstances, such as illness, during a critical launch?
How do you ensure that the developer does not use the libraries, code, or business logic of our project on other clients’ projects?
Can your developers work on any industry vertical even if they lack experience in that field?
Certificate of Appraisal by CMMI-DEV ML 3
We are proud to receive the CMMI Certificate of Appraisal, underscoring our commitment to excellence and continuous improvement in delivering top-tier IT solutions. Thank you to our dedicated team and valued clients for making this achievement possible!
Certificate of Recognition by NASSCOM
NASSCOM Certification signifies excellence in IT and business processes, ensuring adherence to industry standards and quality benchmarks. It enhances credibility, fosters innovation, and unlocks global business opportunities, driving growth in the dynamic tech landscape.
ISO 9001:2015 Certificate
We are delighted to announce that SMARTnCODE TECHNOLOGIES Pvt Ltd and SMARTnCODE TECHNOLOGIES INC. has achieved ISO 9001:2015 certification, reflecting our commitment to quality, global standards, and customer satisfaction. Thank you to our team and clients!
ISO 27001:2022 Certification
SMARTnCODE TECHNOLOGIES Pvt Ltd and SMARTnCODE TECHNOLOGIES INC. are proud to be ISO 27001:2022 certified, showcasing our commitment to robust information security and global standards. Thank you to our team and clients for their trust and support!
